Osborne Co

I value quality, integrity, and efficiency when choosing a plumber. It's crucial to select the right one, as the wrong choice can lead to problems. A colleague suggested a plumbing service to me after my water heater developed a leak. I have an unusual setup with two heaters in a series along with a recirculating pump. Tanner came out after hours and quickly set up a temporary bypass so we could still have hot water. He was very helpful in discussing options for a new heater, offered solid advice, and provided a fair quote for the installation. A few days later, he returned to install the new unit and did an excellent job. I highly recommend this plumbing service for all your plumbing needs.

I had an urgent need to replace our main sewer line, which had completely failed. I contacted a plumbing service on a Tuesday around noon. By Tuesday afternoon, Tanner was there for an initial inspection. By Thursday afternoon, our new sewer line was installed and functioning perfectly. I was really impressed with Tanner and David. They worked hard and professionally, managing a few unexpected challenges smoothly. I'm thankful for their excellent work and wholeheartedly recommend their services.

The plumber who came to my home was very nice, and I appreciated his service! During a follow-up visit, another technician discovered the issue. Although he couldn't fix it due to an electrical problem, he was very helpful. The first plumber suggested removing the toilet for $300, only to find out there was nothing wrong there. He then went outside to check the drain and mentioned that someone would need to return to unclog it, which would have cost another $170. I wondered why he didn’t check the drain first before suggesting the toilet removal. If you happen to have Tanner as your plumber, be cautious, as he might suggest unnecessary work before finding the real issue. However, I will definitely reach out to this plumbing service again in the future, just not if Tanner is the one assisting me! I was pleasantly surprised that they didn't charge me the extra fee for the second visit. Overall, I am very satisfied!

We scheduled an appointment for servicing both our septic tanks in Moreno Valley, and they not only called to confirm and discuss pricing but also arrived right on time. Tanner quickly found our tank and started the work. He was very clear and provided helpful tips on how to extend the life of our tank, and they even demonstrated how well the leach pit was working. Any questions we had about tree roots were answered with expertise. Before leaving, they marked our tanks and tidied up the ground above the access points. Looking forward to seeing you in three years!

I haven't had the need to hire Osborne Co. as of yet, but they will definitely be my go-to for any future plumbing requirements. I reached out to them today regarding the replacement of a backyard faucet and had a conversation with David. I explained the issue and even sent him a picture, he accurately identified the required repair. He even suggested that I could probably fix it myself, and guided me through the process. I faced a hurdle mid-way and reached back out to David, sending him another picture. He was more than happy to assist me once again. Following his instructions, I was able to resolve the issue myself, with the only expense being the necessary part I purchased. This, I must say, is exceptional customer service. Thank you, David, you've secured your place as our go-to plumber from now on.

Osborne Co. is the top-notch plumber service in Moreno Valley. I found myself in a bind needing an urgent plumber at my home, so I reached out to Tanner. Though it was my first time utilizing their services, a friend's recommendation led me to trust him. And boy, was I impressed! Tanner was swift in his response, carried himself with utmost professionalism, and even gave me some advice that helped me fix the issue myself. Later, I faced another separate problem at my rental property and had to call Tanner again. True to form, he was quick to respond, arriving the very next day to sort everything out. His charges were quite reasonable too. I will absolutely turn to Osborne Co. for any future plumbing issues, and I can't recommend them highly enough to others.

Brandon from Osborne Co. is a third-generation plumber with a deep understanding of how plumbing operates. This friendly and informative professional doesn't mind breaking down the process for his clients, which I found to be a valuable trait. He offers reasonable prices, a welcome relief in these inflationary times. He handles his tasks promptly, leaving no mess behind, and his past repair work remains intact. I would highly recommend him to anyone in need of a plumbing service. On a previous occasion, Tanner, our plumber, showed professionalism and a positive and friendly demeanor. He has a thorough knowledge of his craft. He was punctual and even returned with the necessary parts to repair our malfunctioning shower faucet handle. His work was commendable and he maintained cleanliness in his workspace.

I had a problem with my bathtub; the stopper was stuck and wouldn't allow the water to drain, not even at a slow pace. To make matters worse, a holiday weekend was just around the corner. However, Osborne Co. was able to schedule a Saturday appointment for me, which I greatly appreciated. The plumbers, Brandon and David, arrived punctually and were ready to tackle the job. They showed great professionalism and friendliness. They took the time to explain what had caused the problem and gave me advice on how to avoid such issues in the future. The stopper needed to be replaced, and they were considerate enough to ensure it matched the color of my faucet and handles. Fantastic work! My experience with them was extremely positive and I would highly recommend Osborne Co. for anyone in need of reliable plumbing services. We were beyond satisfied with their service.